Memoir

Privacy Policy

Effective May 31, 2026 · Last updated July 19, 2026

This Privacy Policy explains how Memoir ("Memoir," "we," "us") collects and handles your information when you visit this website, join our waitlist, or use the Memoir product to record and keep your family's stories. By using the site or the product, you agree to the practices described here.

Information we collect

• Information you give us. When you join the waitlist or contact us, we collect your name and email address.
• Information collected automatically. We may collect basic technical and usage data such as your browser type, device, and pages viewed[, using cookies or similar technologies].

Information you create with the product. When you use Memoir to record a memoir, we collect the audio recordings, transcripts, and any photographs or details you choose to provide, so we can produce your finished memoir and keep it available to you and the family members you share it with.

Your stories and recordings

The recordings, transcripts, photos, and finished memoirs you create with Memoir belong to your family. Our promises:

• Private to your family. They are visible only to you and the people you choose to share them with. They are never made public.
• Never published. We do not post, display, or distribute your stories anywhere.
• Never sold. We do not sell your recordings, transcripts, or personal information to anyone, ever.
• Never used to train AI models. We do not use your recordings, transcripts, or stories to train artificial-intelligence or machine-learning models, and we require the providers who process them on our behalf not to either.
• Yours to delete. You can ask us to delete your recordings and memoirs at any time, and we will.

To create your memoir, your content is handled by a small set of trusted service providers acting only on our behalf — for example, secure cloud storage, speech-to-text transcription, and voice and audio production. They may use it only to provide these services to you, never for their own purposes.

How we use your information

• To contact you about your waitlist spot, product updates, and launch news.
• To respond to your questions or requests.
• To operate, maintain, and improve the site.

You can opt out of non-essential emails at any time using the unsubscribe link in any message or by emailing us.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the site and our waitlist (for example, email delivery and hosting providers), who are bound to use it only on our behalf, and when required by law or to protect our rights.

Data retention

We keep your waitlist information until you ask us to delete it or you withdraw from the waitlist. We keep your recordings, transcripts, and finished memoirs so your family can access them, until you ask us to delete them. In each case we remove the information within a reasonable period after your request, unless we are required to retain it.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from our emails at any time. Depending on where you live, you may have additional rights:

• EEA / UK residents. Rights under the GDPR / UK GDPR, including access, rectification, erasure, restriction, portability, and objection.
• California residents. Rights under the CCPA/CPRA, including to know, delete, and opt out of "sale" or "sharing" of personal information (we do not sell or share it as those terms are defined).

To exercise any of these, email us at hello@memoir.audio.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This site is not directed to children under 16, and we do not knowingly collect their personal information.

International users

We operate from the United States, and your information may be processed there. By using the site you understand your information may be transferred to and processed in that location.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be communicated where appropriate.

Contact

Questions? Email hello@memoir.audio.